Testimonials | American Walk In Coolers

To AWC Management,
From my first contact with Kristiana to better understand American Walk in Cooler’s products, manufacturing processes, to valued engineering options, she skillfully and professionally handled every question. Overall, Kristian’s communication and transparency to details helped expedite the design process and her recommendations provided the best value and overall refrigeration solution we had been seeking for our new craft beer tap house. I greatly appreciate Kistrina’s expertise and professionalism to help guide us to have AWC manufacture our first walk-in cooler.

I look forward working with Kristian on our next project in 2021, Warming Hut No. 4.

Thank AWC and Kristina for all of your support and excellent service.
Best Regards,
Bob

5 Stars

Dennis,
Yes, we received the walk-in and have just finished putting it all together. We have an HVAC company coming in today to look at the refrigeration equipment and hopefully have it up and running by end of the week.

The freight company was great. The driver was extremely helpful in guiding us on the forklift and unloading everything safely and efficiently. Please pass on our praise to him if possible.

Thanks so much for all of your help along the way, I truly appreciate it. We will be recommending you to anyone in need of walk-ins!

Best regards,
Chris Jennings | Senior Lead Brewer

5 Stars

Good Morning Sir:
I just want to let you know that Bobby was the deciding factor in our decision to purchase our cooler from AWIC. He asked us for all the information regarding what we would be storing in the cooler – the temperature at which it arrives, the temperature at which it would be stored, how much we expect to store on average, etc

As I worked as a procurement administrator for the federal government for 13 years, I always still get quite a few quotes for any large purchases that I make in my retirement. While I did receive some smaller quotes on the coolers, Bobby was the ONLY salesman that took an interest in what cooler would best suit our requirements. Even with being a cash poor startup company, I feel confident that purchasing our cooler from AWIC is the best value for our company. If this would have been a purchase for my court during my employment, AWIC would have been awarded the contract based for the most part on customer service.

Bobby went out of his way to accommodate us. Should we be able to expand our business in the future, Bobby and AWIC will be the first company we call.

Thank you again.
Yetta Adams
Business Manager
Cody B’s

5 Stars

I just wanted to drop a note to say thank you for a great experience dealing with your company to supply our cooler needs. Our representative, Tamara Cushing, was there every step of the way. Since we had a difficult custom design, many changes and corrections occurred. Tamara orchestrated our special needs with your engineering department to produce a perfect fit!

Kudos to your company to providing superior customer service and quality product! Job well done!

Bob Dews
Whiteside Brewing Co.
Cashiers, NC

5 Stars

OK—. The freezer is here, installed and cooled to minus7 in the freezer side and 37 in the cooler side! Thank you for making this whole process from beginning to end- a pleasure and enjoyable. Your customer service has been impeccable and always ready with the answer or appropriate suggestions.

The truck driver (Not an AWIC Employee) who delivered the freezer panels had a bad attitude about waiting until everything was checked over but when our contractor and our sons told him to load it all back up by himself and leave if he couldn’t wait he rapidly backed down!!

Thanks for everything!

Cliff

5 Stars

Tamara…..thank you for not only your follow up design but also your info and professionalism. I have decided that when we are ready to purchase our cooler it will be with you and your company. we are presently in the “design” stage right now for my new venture. I plan on meeting with the G/C late next week and hopefully coming away with some legitimate start/completion dates from him. at this point, I do not know when we will be ready for the cooler. I did inform my G/C you need approx. 30 days to build and ship. Once we get further along on this project I will let you know.

Once again, thanks for your help and I look forward to doing business with you!

Mitch Omar

5 Stars

Hello, Gene
My husband and I just recently purchased a combination cooler/freezer from your company and we wanted you to know that we have been incredibly impressed with our dealing with your sales associate,Tamara Cushing.

Honestly we have put out calls to 8 or so refrigeration companies to get quotes, discuss delivery date possibilities, etc. We we were astounded by the lack of interest in such a large purchase. Lack of follow-up, time it took to get back to us, etc.

But Tamara, from the very beginning, through the first quote, to changes in what we were looking for, getting us detail on specs that we needed, addressing our concerns… she has been phenomenal and a most integral part of why we purchased our system from your company.

Thank you, and it is a pleasure doing business with you-

Wendy Bartok

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