Russell Refrigeration Equipment
American Walk-in Coolers is a direct supplier of Russell’s Next-Gen R-Series ½ through 6 HP condensing units & evaporator coils, engineered with an exciting new design that provides increased efficiency, more standard features, easier serviceability, and more catalogued options. These refrigeration systems are ideally suited for use in a variety of commercial applications such as cafeterias, convenience stores, restaurants, and fast-food outlets while providing the versatility to excel in a full array of other applications. These new R-Series systems provide a winning combination of high quality, increased flexibility, and greatly improved efficiency for even lower long-term operating costs.
Standard Features:
- Hermetic or Scroll Compressors
- All-weather - Galvanized steel painted housing
- Generously sized high efficiency condenser, enhanced copper tubes/aluminum fins
- Integral Liquid Subcooling Circuit provides subcooled liquid to the expansion device
- Liquid line kit with filter/drier and sight glass with moisture indicator
- Larger electrical panel with hinged/removable door
- Encapsulated high-pressure (auto reset) and low-pressure (auto reset) controls (adjustable low-pressure control is standard on low-temperature models)
- Econet 2 smart evaporator coils with smart electronic / air defrost, with electric defrost, low temperature pressure sensor.s
Our Refrigeration Equipment Warranty
- “American Walk in Coolers” outdoor remote refrigeration systems come with our exclusive warranty:
- 5-Year Compressor
- 1-Year Parts
- 1-Year Refrigeration Labor
Installation & Service Technicians:
For installation questions regarding your Walk-in cooler/freezer, always refer to the Installation manual that was provided with your order. If you have questions regarding Russell Refrigeration Equipment, tech support, Econet Tech Support, or warranty issues, please call Tech Support/Econet Support directly. See phone numbers at the bottom of this message.
If the walk-in cooler refrigeration is having issues, such as not holding temperature or icing up excessively, you should call a licensed refrigeration contractor to troubleshoot the system. Your contractor will then evaluate what is going on with the system and determine the best way to proceed.
If the contractor calls the Russell HTPG Technical Support line, they will need to provide the HTPG support personnel with the equipment's model and serial number. In addition, the information highlighted in the checklist document is extremely helpful during a support call.
If a part fails and the equipment is still under warranty, HTPG Technical Support will discuss with the on-site refrigeration contractor the best way to get them the required part.
There are two primary options.
- HTPG will send a part at no charge
- This is typically sent overnight air but if it’s late in the day or there’s a weekend involved, it could end up taking longer.
- HTPG will discuss with the contractor going to a local supply house and purchasing the part there.
- If a supply house is close and they have the part in stock, this can be quicker.
- The contractor will then create an invoice with the part receipt for reimbursement.
The Russell HTPG Evaporator coils are equipped with smart coil technology (Econet), which requires programming.
Training Page / Links:
The American Walk-in Cooler website has a training section for service personnel to watch and download on the fly. This is great information and handy to have during installation startups.
Below are the links to the training link on our website, and the 1 through 4 videos are a must-watch for any service technician who is not up to date on these Econet smart coils. There are (8) total training videos to help troubleshoot and better understand the Econet controller programming. Please share with your service department and technicians.
- Training Page: https://www.americanwalkincoolers.com/training/russell-econet-system
- Basic controller settings: https://www.americanwalkincoolers.com/training/russell-econet-system/1-configure-basic-controller-setting
- Basic controller defrost settings: https://www.americanwalkincoolers.com/training/russell-econet-system/2-adjusting-defrost-settings
- Basic controller installation and layout: https://www.americanwalkincoolers.com/training/russell-econet-system/3-installation-controller-layout
- Basic controller powering up the unit: https://www.americanwalkincoolers.com/training/russell-econet-system/4-powering-up-a-unit
Econet Tech Support: 256-575-2080
Russell Tech Support: 800-288-9488 Prompt #7
Rick Olander Technical Support: 256-259-7435
E-Mail: richard.olander@htpg.com
Daryl McCoy Technical Support: 678-323-4933
E-Mail: daryl.mccoy@htpg.com